Support

• FAQ - Frequently Asked Questions

  • General

    • What is Votegraph?
    • Who can use Votegraph?
    • How much does a Votegraph account cost?

  • Features

    • A position unique to my political geography is not showing up in “Meet Your Candidates”. What should I do?
    • I do not see any political candidates when using “Meet Your Candidates” to search a specific position.
    • Why is one of my government organizations not showing up (i.e. Washington County, Rhode Island)?
    • What’s the difference between “Advanced” and “My Geography” when using “Meet Your Candidates”?
    • Why are candidate planks (a.k.a. political stances) different between candidates?
    • How are top planks determined?
    • What does it mean when I “Follow” a candidate?
    • What does it mean when I select “My Candidate” next to a candidate?
    • Using the global search provides a lot of results. Am I doing something wrong?
    • I’m not sure which districts or precincts I belong to when defining my geographic information.
    • I would like to be updated if any significant changes are made to my account.
    • I would like to be notified with news and announcements from Votegraph.

  • Candidate Accounts

    • How do I upgrade my Voter account to a Candidate account?
    • How do I downgrade my Candidate account to a Voter account?
    • I want to reactivate my previously closed Candidate account. Do I have to re-enter all my information?
    • What information is required in my candidate profile?
    • Why is my political party not listed?
    • My target political position is not showing up when I define my Candidate Profile.
    • Can my candidate profile URL (i.e. www.votegraph.com/JohnDoe) be changed?
    • I’m having trouble uploading my profile photo.
    • Can I update my candidate announcements (i.e. podium postings)?
    • How do I update my billing information?

• Contact Us

  • All Users

    • Have a comment or suggestion?
    • Found an issue or bug while using the Votegraph website?

  • Candidates

    • Experiencing a problem with your Candidate account?